VAT, Delivery times and rates, refunds and cancellations

All prices are subject to VAT at current rates.

Most products are usually held in stock with and you should receive your order within 2-5 working days.

Due to the size and weight of our products the delivery costs are considerable, therefore, our carriage charges are a contribution towards the actual delivery costs and does not cover the full costs.

Mainland UK delivery rates.
UK mainland 2 – 3 working days up to 20kg: £10.00
UK mainland 2 – 3 working days over 20kg: £20.00

UK mainland next working days up to 20kg: £20.00
UK mainland next working days over 20kg: £30.00

UK mainland next working day before 12 noon, up to 20kg: £30.00
UK mainland next working day before 12 noon, over 20kg: £40.00

Highlands, Islands and offshore
UK Post  – Scottish Highlands & Islands under 20kg: £30.00
UK Post  – Scottish Highlands & Islands over 20kg: £40.00

UK Post – Northern Ireland, Isle of Man, Isles of Scilly under 20kg: £30.00
UK Post – Northern Ireland, Isle of Man, Isles of Scilly over 20kg: £40.00

UK Post – Channel Islands under 20kg: £100.00
UK Post – Channel Islands over 20kg: £130.00

Refunds

Thanks for purchasing our products at www.safetyplatforms.co.uk operated by Safety Platforms Limited.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.

Cancellation Policy

If you wish to cancel your order you are free to do so.
If you cancel before the item is dispatched we will refund your payment in full. The money will be refunded to the original payment method used during the purchase.

If you cancel after the item is dispatched we will refund your payment less any delivery and return costs. A restocking charge may apply. The money will be refunded to the original payment method used during the purchase.

Please see our terms and conditions page.