VAT, Delivery times and rates, refunds and cancellations
Please note that due to operational and courier limitations we cannot currently guarantee a next day service, therefore we are now running a 2-5 working day service.
All prices are subject to VAT at current rates.
Most products are usually held in stock with and you should receive your order within 2-5 working days.
Due to the size and weight of our products the delivery costs are considerable, therefore, our carriage charges are a contribution towards the actual delivery costs and does not cover the full costs.
Mainland UK delivery rates.
UK mainland 1 – 2 working days up to 20kg: £20.00
UK mainland 1 – 2 working days over 20kg: £30.00
UK mainland 3 – 5 working days up to 20kg: £15.00
UK mainland 3 – 5 working days over 20kg: £25.00
Highlands, Islands and offshore
UK Post – Scottish Highlands under 20kg: £35.00
UK Post – Scottish Highlands & over 20kg: £45.00
UK Offshore & ROI under 20kg: £POA
UK Offshore & ROI over 20kg: £POA
Refunds
Thanks for purchasing our products at www.safetyplatforms.co.uk operated by Safety Platforms Limited.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
Please note. There is a 20% re-stocking charge plus postage fees for refunds.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
Cancellation Policy
If you wish to cancel your order you are free to do so.
If you cancel before the item is dispatched we will refund your payment in full. The money will be refunded to the original payment method used during the purchase.
If you cancel after the item is dispatched we will refund your payment less any delivery and return costs. A restocking charge may apply. The money will be refunded to the original payment method used during the purchase.
Please see our terms and conditions page.